Privacy-Policy

Introduction

This Privacy Policy explains how askninja, a product of Ariqt Global Technologies, collects, processes, shares, and protects personal data from users, customers, partners, and visitors.

We are committed to safeguarding your privacy in line with applicable data protection laws and industry best practices. We want to make it explicitly clear that we do not use your personal data for any purpose other than providing access to the askninja platform, communication, and support.

Your data will never be sold, misused, or shared for marketing, profiling, or unrelated activities without your explicit consent.

What Data We Collect

We may collect limited personal data depending on how you interact with askninja, including:

Contact details: name, email address, phone number, company name, job title

• Account information: login credentials and basic profile details

• Browsing and device data: IP address, cookies, browser type, approximate location, usage logs

• Communications records: queries, feedback, support requests, and event participation

• User inputs: prompts, questions, or content voluntarily submitted while using askninja

• Technical data: device identifiers, operating system, application version

askninja does not intentionally collect sensitive personal information unless explicitly provided by the user.

How We Use Your Data

Personal data is processed only for lawful and clearly defined purposes, including:

• Providing access to the askninja platform and its features

• Responding to enquiries and customer support requests

• Managing accounts, communications, and feedback

• Ensuring platform security, fraud prevention, and system monitoring

• Improving platform performance and user experience

• Marketing and business communications (only with appropriate consent)

• Compliance with legal, regulatory, and contractual obligations

User inputs are processed solely to deliver the requested responses within the platform.

Legal Bases for Processing

We process personal data under one or more of the following lawful bases:

• Consent: where required and revocable at any time

• Contractual necessity: to provide askninja services

• Legitimate business interests: platform security, service improvement, and operations

• Compliance with law: regulatory and legal obligations

Data Sharing and Transfers

We may share personal data only with trusted parties, including:

• Ariqt group companies and internal teams

• Service providers and partners supporting hosting, infrastructure, analytics, and support

• Regulators, authorities, or legal bodies when required by law

Data may be transferred internationally where necessary. In such cases, appropriate safeguards such as Standard Contractual Clauses or equivalent protections are applied.

Data Retention

Personal data is retained only for as long as required to fulfill business, contractual, or legal purposes. When data is no longer needed, it is securely deleted or anonymized in accordance with applicable laws and internal policies.

Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access, rectify, or delete your personal data

• Restrict or object to certain processing activities

• Withdraw consent at any time (where applicable)

• Request data portability (where required by law)

• File a complaint with the relevant data protection authority

Requests may be made through the contact details provided below.

Data Security

We employ reasonable and appropriate organizational, technical, and physical security controls to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Cookies and Tracking

askninja uses cookies and similar technologies for essential platform functionality, analytics, and improving user experience. Users can control cookie preferences through browser or application settings, as outlined in our Cookie Policy.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be reflected on this page or communicated directly where appropriate.

Contact Us

For privacy concerns or to exercise your rights, contact our Data Privacy Office:
Email: connect@ariqt.com
Office Locations:
Amsterdam, Netherlands
Hyderabad, India
Phone: +31 618248234, +91 9030752105
Email: netherlands@ariqt.com, india@ariqt.com